Q111 believes betting should be a form of entertainment — not a source of stress or anxiety. Responsible gaming means knowing your limits, sticking to them, and seeking help when needed. We're always here to support you along the way.
At q111, we believe online betting should be an enjoyable experience. But when gambling starts to feel out of control, it can have a negative impact on your personal life and family.
Responsible gambling means staying within your budget, not playing beyond set time limits, and never chasing losses. q111 provides a range of dedicated tools to help you stick to these boundaries.
Remember — whether you're on a winning streak or a losing one, taking a break from betting is completely normal and the smart thing to do. q111 is always here for you.
Only bet money that you can afford to lose without affecting your daily life.
Don't play for long stretches at a time. Take a short break every hour and stop playing after a set time each day.
Talk openly with your family. They are your strongest support system.
If something feels off, don't wait — reach out to q111 support right away. We're here to help, not to judge.
Q111 has built these dedicated tools to keep you in control of your gaming. You can activate them at any time from your account settings.
Set daily, weekly, or monthly deposit limits. Once a limit is in place, you cannot deposit beyond that amount — keeping your budget firmly in check.
Set a time limit for how long you play in a single session. Once that time is up, the system will automatically warn you or end the session.
Need a short break from betting? Set a cooling-off period of 24 hours to 6 weeks. Your account will be automatically suspended for the duration.
If you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. Your account cannot be reopened during this period under any circumstances.
Once you reach a set loss amount, you won't be able to place further bets — the loss limit feature protects you from significant financial harm.
View a detailed monthly report of your betting history, deposits, and withdrawals. Understand your habits and make changes if needed.
Setting limits on q111 is simple and straightforward. Just a few steps from your account is all it takes. Reducing a limit takes effect immediately, while increasing one requires a 24-hour waiting period — this is in place for your own protection.
Please Note: Reducing a limit takes effect immediately. Increasing a limit will activate after 24 hours — this rule exists for your own benefit.
Log in from the top menu and go to your profile.
Look for the "Responsible Gaming" option within Account Settings.
Deposit, time, loss, or self-exclusion — activate whichever tool you need.
Simply enter an amount or time and click the "Save" button — your limit will be activated instantly.
| Limit Type | Options | Time to Take Effect |
|---|---|---|
| Deposit Limit Daily / Weekly / Monthly |
Set your own amount | Instant |
| Loss Limit Daily / Weekly / Monthly |
Set your own amount | Instant |
| Time Limit Per Session |
30 min / 1 hour / 2 hours / Custom | Instant |
| Cooling-Off Take a Break |
24 hours / 1 week / 6 weeks | Instant |
| Self-Exclusion Long-Term Break |
6 Months / 1 Year / 2 Years / 5 Years | Instant |
| Limit Increase Increasing Any Limit |
Enter New Amount | After 24 Hours |
If you notice any of these signs, use our responsible gambling tools or reach out to our support team.
You're frequently betting more than your set budget allows.
Repeatedly betting more to try to recover lost money.
You lose track of how much time has passed while playing.
You're hiding your betting activity from family or friends.
You feel anxious, angry, or frustrated about your betting.
Spending emergency funds or savings on betting.
You've tried to stop betting but keep coming back.
Betting is interfering with your daily responsibilities or studies.
If you notice these signs, don't try to handle it alone. Contact the q111 support team. We help without judgment. If needed, self-exclusion can be activated for you right away.
Answer the questions below honestly. If more than three answers are "Yes," start using our responsible gaming tools and reach out to us.
This self-assessment is not a medical or psychological test — it's simply a tool to help you understand your own gaming habits.
Your answers are completely confidential. No information is stored anywhere.
Do you often bet more than your budget, even when you had decided not to overspend?
Have you tried to win back money you've lost by placing more bets?
Has thinking about betting or gambling ever disrupted your sleep or caused you mental distress?
Have you kept your betting activity a secret from family or friends?
Have you ever tried to stop betting but couldn't?
Has betting ever distracted you from daily responsibilities, family time, or your studies?
Have you ever used emergency funds or savings for betting?
Q111 strictly prohibits anyone under 18 from using the platform. Protecting minors is a core part of our responsible gaming commitment.
Age verification is mandatory at registration, and identity must be confirmed via national ID during the KYC process. Any account found to belong to a minor is closed immediately.
If your child uses your device, please take the following steps:
For any responsible gaming concerns, the q111 support team is available 24 hours a day to help.
Use the platform's live chat for 24/7 instant support. Average response time is under 2 minutes.
Start Chat →For detailed inquiries or sensitive matters, send us an email. We'll get back to you with a full response within 24 hours.
support@q111.wsFind answers to common questions, including responsible gambling topics, on our FAQ page — available anytime.
View FAQ →Betting addiction can happen to anyone — there's no shame in it. Reaching out for help at the right time is the smartest thing you can do. q111 is always here to support you.
Betting at q111 is about more than winning — it's about fun, safety, and staying in control. Register today and make use of our protection tools.